Shipping policy
Shipping and returns
Your ordered products will be shipped by us as soon as possible after receipt of order. Delivery usually takes place three working days after the order. Delivery is carried out by our partner DPD.
Please note the following rates!
| Delivery within Austria | Shipping costs | |
|
no shipping costs | |
| Delivery contents up to 2 kg |
€5.00 | |
| Delivery contents up to 5 kg | €6.50 | |
| Delivery contents up to 10 kg | €7.50 | |
| Delivery contents up to 20 kg | €12.00 | |
| Delivery contents up to 30 kg | €17.00 | |
| Delivery contents from 30kg | €24.00 |
| Delivery outside Austria Zone 1* | Shipping costs |
| from order value of €150 |
no shipping costs |
| Delivery contents up to 2kg |
€12.00 |
| Delivery contents up to 10kg |
€15.00 |
| Delivery contents up to 30kg |
€24.00 |
| Delivery contents from 30kg |
€28.00 |
*Belgium, Bulgaria, Germany, France, Italy, Croatia, Liechtenstein, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, Czech Republic, Hungary
| Delivery outside Austria Zone 2** | Shipping costs |
| Standard shipping | €30.00 |
| from order value of €200 | no shipping costs |
**Andorra, Denmark, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, San Marino, Sweden, Spain
| Delivery to Switzerland | Shipping costs |
| Delivery contents up to 2kg |
€19.90 |
| Delivery contents up to 5kg |
€22.90 |
| Delivery contents up to 10kg |
€24.90 |
| Delivery contents up to 30kg | €34.90 |
| Delivery contents from 30kg | €39.90 |
You can return your order to us within 14 days without giving any reason. As soon as the package arrives with us, you will be refunded the invoice amount of the returned items. The buyer bears the cost of return shipping. Before sending the package back, please send us an email at w4p@almbusch.com stating the product to be returned, your name, and the complaints. For more information, please read the page "Right of withdrawal".
For manual orders (by phone, email, etc.) of the offered goods that fall below the quantity of pallet-wise purchase, the seller reserves the right to charge a processing fee of €30 for goods worth up to €1000, and 3% of the goods value as processing fees and possibly shipping costs for goods worth over €1000. Orders placed through the regular online shop ordering system are exempt from these additional costs or are subject to the above conditions.